In today’s business world, starts ups to mid-size companies to large corporate are focusing on outsourcing model for their various activities. Our Company provide services to Start ups to mid-size and large corporates to fulfil their business outsourcing needs. Our Company provide services in various industries namely Telecom. BFSI, E Retail, Insurance, Food Delivery, Hotels, State and Central Government Organisations, HealthCare, Education, etc.

The company currently operates solely within the boundaries of India and does not have any business activities, subsidiaries, or operations in foreign countries. The company's focus remains on its domestic operations, ensuring efficient service delivery and customer satisfaction within the Indian market. The company maintains well-defined and established business agreements with all of its clients. These agreements outline the terms, scope, and responsibilities of both the company and its clients, ensuring clear expectations and a harmonious working relationship.

Our company is in the current line of business for more than 18 years and the client lists includes various telecom, bank, insurance, financial service companies, along with food delivery, health sector, education and State and Central Government offices, etc. Also, we help our clients with our voice and non-voice support services, Back Office Processing Services to provide a comprehensive range of services across all industry sectors to clients who are in need of specialist assistance. Our services can be tailored to meet the needs of each client. We make sure that we give our clients with the best so that they can meet the different challenges presented by business environment. We strive to use innovative strategies in order to ensure our client is exposed to the top-tier talent.

Besides, providing Business Process Outsourcing (BPO) services to our clients, our Company also involved in trading activity of FMCG and staples goods like Daal, Sugar, Rice, dry fruits, fruits and vegetables etc. Due to its presence in various parts of the Country, we have geographical advantage in procurement of some FMCG and Staple items at an economical price and the same is supplied to various retailers as a B2B sales.

Voice Business Call Center

Over a Decade of Experiance

NSBBPO is providing Voice based Call Centre Services in the field of both Inbound and Outbound Call center. Our company delivers high standard voice support services that increases customer loyalty and retention, at exciting costs. Our call centre outsourcing service is a cost-effective way to support businesses through Inbound and Outbound calls for support services, customer queries and help customers solve their problems. We are equipped to cater both inbound and outbound calls through efficient auto dialer. We cover a wide range of areas and drive improvements across the enterprise. Our voice-based support services team has an industry experience of over a decade and bring with them immense understanding of critical business processes.

Voice process consists of two processes:

Our Services are spread in the field of providing Customer Care / Support, Managing Customer Helpline, Handling Tele Sales, Payment reminders and collections. We have been providing these services across various Industrial domains like BFSI, E Our Services are spread in the field of providing Customer Care / Support, Managing Customer Helpline, Handling Tele Sales, Payment reminders and collections. We have been providing these services across various Industrial domains like BFSI, E Retail, Government, Food Delivery Travel & Hospitality, Education Management, Healthcare, Ecommerce, Etc.

Back Office Business Outsourcing

Back-office services refer to business processes that take place behind-the-scenes. While back-office tasks are not as visible, they are imperative for businesses to be successful. Large Organizations usually outsource the back office related works to BPOs. Our company offers a cost-efficient way to have back-office matters taken care of by experts.

NSBBPO is focused on delivering smart, comprehensive business outsourcing solutions such as Digitization of Documents and Document Management, Customer Onboarding and Form Processing, Credit Card application processing, Warehousing and archival of documents. We have been providing these services across various Industrial domains like Telecom, BFSI, Insurance, Ecommerce, BPOs, Etc

We are expert for Backoffice operations

Payroll Management Services

NSBBPO recruits and monitors resources for their clients, along with human resource management additional benefits are also given to the employees by providing insurance, training in soft skills, performance review. We provide Payroll Management as a holistic program by providing end-to-end solutions across recruitment and onboarding, Payroll Management, Compliance and reporting and Recordkeeping and most important attrition management. Our Clients belongs to BFSI, Telecom, Manufacturing, and Logistics etc.

Diversified customer base and revenue sources

We serve a diverse mix of end markets across several industry sectors such as BFSI, Insurance, Education, Travel & Hospitality, Healthcare, Government Business, Food & Beverages, Retails, E-Commerce & Logistics etc. In our business, we serve a number of customers with variety of services such as Back office processing, Call Centre and Payroll Management. Since we cater to a diverse customer base, across industry having start up to mid scale organisation to large scale giants, we have been able to maintain a growth track and we believe with this strong launch pad our company can maintain its growth track record.

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